See "Unlocker Program" run it, enter my password and no drive appears

WD Software & Mobile Apps WD Software
1

Hi,

First, I’m pretty proficient with this stuff.  The drive worked fine for a while, but stopped appearing (autorunam ning the unlocker too) on my Windows 7 laptops.  On my iMac, I can see the drive, and the unlocker program.  Once I run that program and enter my password, I do not see the encrypted directories as expected.

What am I doing wrong?

2

Once you unlock the hard drive go to the disk utility and check if it’s recognized there. 

3

It does not appear after its been unlocked… I only see the iMac drive and the Superdrive

4

I’m using an iMac, and I can see and run the Unlocker program.  But after it runs, nothing happens!  Help.