I have just purchased 3 x 3TB Red drives from a computer store who advertises the drives having 3 years warranty, but when I come to register the drives the website says
Thank you for registering your product(s), 0 product(s) were registered out of 3. The following asset(s) failed to register: because it’s either an OEM product or the warranty has been voided. For further assistance, please contact the WD support team
On looking on a few other suppliers they all show the same model of drive and that they come with 3 year warranty, so where do I stand and where can I get legitimate drives from in the UK
I have done that and WD have come and advised they are not covered by their Warranty - This is annoying especially as two other drives I got from the same supplier are actually covered.
No one in the UK is advertising these as OEM drives, but as drives with full 3 year WD warranty and including all the WD information on their websites.
Hi Mike,
same thing here. i bought in Argos. This is a breach of contract. Can i asked how you contacted them. They require sn on contact form shich is invalid. It is illegal to sell Oem products without statiing so… i am going to return to Argos. Will never buy again.
jim
