Setting up remote location backup using MyCloud or MyCloud Mirror?

I want to set up cloud storage for my files and also set up a remote backup drive and I’m trying to decide which would be the best approach. I’d appreciate any advice/shared experience to help me decide.

My first idea was to have a MyCloud located at my house (I’m on the US west coast), where I store my files and then have this drive backed up to another MyCloud drive at another location - my parents’ house in a different country (the UK). This will tick the box of having my files backed up off-site, in case of theft or fire or whatever at my house. The idea would be to “mirror” the drive to the remote MyCloud on a regular basis (perhaps daily), i.e. a scheduled check to see what (if any) files have changed and make appropriate copy/delete/update changes to the remote drive. Does the software of the MyCloud make it straight forward to setup and schedule this kind of backup? Does it require a computer to be turned on at either location or is this kind of check/trigger possible from the WD dashboard? Ideally it would be completed without a computer needed to be running at either location.

Then my second idea was instead of having two MyCloud drives for my own use, I could instead get two MyCloud Mirror drives, and rather than mirroring files to the second drive in the same device, instead mirror to the second drive in the remote device. This would allow my family back in the UK to use the second drive on the Mirror there for their own cloud storage and that drive could be mirrored to the second drive on the Mirror at my house. This set-up would involve breaking the RAID mirror that is set as default and set-up a regular schedule to check for changes to files and copy/delete as appropriate.

How feasible is it to have either of these two set-ups using MyCloud devices? Does anybody have any experience with a setting up MyCloud for either of these scenarios and any advice as to which option I go with?

I could go with option 1, sort myself out and then in the future get another pair of MyCloud drives if I want to create a similar set-up for my family in the UK to use. This would likely be the most straight forward to setup in the short term but means not giving a backup option to my family in the UK and maybe more expensive in the long-run if I do at some point want to get extra drives for them.

The second approach of using two MyCloud Mirror devices will be more complicated to set-up and I’m not sure if family back in the UK will require as much hard drive space for their files as I would (i.e. if I get an 8TB mirror and I use one of the 4TB drives, I doubt my family would need as much as 4TB for their own files). Although, an 8TB MyCloud Mirror is probably cheaper than getting two 4TB MyCloud drives, so perhaps that makes more sense money-wise. I do like the idea of providing a backup solution for family, as I doubt any of them have a good backup routine. Also, one MyCloud Mirror device would look tidier on a desk rather than two MyCloud drives - only one power plug and cable.

Without having used a MyCloud before, it’s difficult to know if either option is possible (without being a professional IT networking person, but I am technically competent, I’m a software developer) and information on the WD website isn’t particularly helpful in trying to work things out.

I would appreciate any advice from other users as to what’s possible and feasible. Thanks in advance!

If you use the search icon at the top right and search for your topic, setting up remote location, you should find all the other topics on this that have already been discussed.

Have you read the User Manuals for the My Cloud and My Cloud Mirror?

https://support.wdc.com/product.aspx?ID=904&lang=en

The second generation (v2.x) single bay/single drive My Cloud unit does not support backing up to a remote My Cloud. Only the Mirror and more expensive multi bay My Cloud models support remote backup from one My Cloud to another My Cloud.

https://support.wdc.com/knowledgebase/answer.aspx?ID=16772

If you haven’t done so already you should read the My Cloud User Manual to learn more about the My Cloud, its features and how to use them. You can download the User Manual for various My Cloud models at the link below.

https://support.wdc.com/cat_products.aspx?ID=1

Thanks both for your answers and thanks Bennor for confirming that point about it being the latest version of MyCloud that removed support for remote backups, that’s helped push me to an initial decision. I had read through a number of the other “remote backup” topics and also read through the manuals, but the responses didn’t help me get a clear answer to the scenarios I had in mind - specifically the idea of using two MyCloud Mirrors (breaking the RAID set-up on both) for two separate backup routines. That’s a problem with a company offloading customer support to a “community”, I suppose - we get hundreds of variations of very similar questions, all with responses of varying levels of helpfulness and accuracy and that’s doesn’t fill customers with confidence when making an expensive/important purchasing decision when none of the information is from an “official” source. I definitely appreciate you both responding though!

The thing I found disconcerting was the point over whether a basic MyCloud has the remote backup functionality, given that one version of the firmware allows it and other version doesn’t, and to me version 4 firmware would be more recent than version 2, but not in this case, it seems! As the newer firmware is the one that disallows remote backup, that doesn’t fill me with confidence to get one of those, even if I get one with the older firmware version, as at some point if I have to upgrade firmware for a different reason, I’d lose that capability. It’s a shame that WD took that option away in the latest firmware, as two MyClouds with that remote capability would fulfill my basic needs at the cheapest set-up costs.

I think I’m going to go with two MyCloud Mirror devices and set them up for my personal backup needs first. That’ll be an expensive way to go for my own files, as I’ll essentially have four different copies of one set of files, having 16TB of space for 4TB of data. As to the ultimate goal of using two MyCloud Mirror devices to essentially provide two separate backups for two different people (and keeping files separate on different drives), I’ll figure that out down the line.

I’m not sure of the details of the remote backup issue with the single-bay devices. My recollection is that they can perform as a remote backup client to a remote backup server; it’s just that they cannot act as a remote backup server. Only the Mirror and above can act as remote backup servers.

Bennor may be able to remember better than me; if not, ask WD Support for confirmation before buying.

The Mirror can be configured as a redundant backup system, or the two disks can be used to make one, bigger disk. If you don’t think your family will need as much space as you, you could get a 6TB device and operate in spanning mode; giving you 4TB for your data, and 2TB for theirs. They wouldn’t have a backup of their MyCloud, so it would have to be used as backup (secondary data store) for data on their devices (the primary data store).

It doesn’t help when the company removes functionality when they ‘upgrade’ their firmware (from v4 to v2…).

Yes its stupid that the second generation single bay My Cloud uses a lower number (v2.x) than the first generation single bay My Cloud. Yes its stupid. Yes it has caused more than a few to be confused and assume they have an older firmware version on the second gen My Cloud unit.

If I remember right one can backup a second gen My Cloud to a remote My Cloud Mirror or above. What one cannot do is backup from a single bay second gen My Cloud to another second gen single bay My Cloud. Nor apparently can one backup from a My Cloud Mirror or above multi bay My Cloud to a single bay second gen My Cloud. Yes its stupid but that’s the deal.

If one uses the forum search feature, magnifying glass icon upper right, they’ll find past discussion on people trying to use SSH to modify the second gen single bay My Cloud firmware to allow for remote backup.

I’m just beginning to understand the complications of “remote.” I bought 3 MyCloud single bay devices to use in three separate physical locations to talk and sync with each other. That was 6 months ago, and still nothing working-can’t even get a VPN to work correctly.

I am quickly leaning to go back to OneDrive were it is super easy to share a folder and have your friend map that share in their system.

MyClouds have only complicated my life without the remote mapping and syncing capabilities. I’m an above average tech guy in our family and wanted to setup a set of family shared drives and clouds. MyCloud is not meeting my expectations.

However, thanks to all here for sharing their knowledge and experiences.