I’ve been battling this unit! Anyway, when I apply any type of permissions to a share, Windows 7 will not allow me to log in with my NAS credentials. I have cleared my user credentials from user profile, rebooted both pc and NAS. Stll nothing.
I’m about to sell this unit and get a Seagate! Frustrated!!!
Hello. Windows prompts to login with a user name and password. One would think that it would be the user name and password for the user account on WD My Cloud. So, I have tried every user name and password that I can think of that are related to the computer and Cloud.
I get errors stating that the mapped drive is already associated with another user name and password. Not sure where that is coming from.
In Windows, you can use only one set of credentials to access another computer share. If you have accessed the public share of the NAS you have already used the “guest” credentials. If you are trying different user names and passwords to verify the access rights you have created for the NAS share, it will not work either. As soon as you have used one, you won’t be able to use another one.
To clear the issue, type net use * /delete in a command prompt. This will terminate any connection to any mounted share. Under windows user account and family safety control panel in the windows credentials manager, delete any stored credential for your NAS. Make sure you don’t have some software already accessing the NAS with a credential set (like smartware). Reboot the computer for good measure.
Upon reboot, access or map a share that corresponds to the user you want closely associated with your windows account. Let Windows remember these credentails at login by checking the corresponding option.
Thank you. Makes sense. It’s a security feature of Windows. That explains a lot now. So, with that in mind, there is nothing wrong with my NAS, except for speed. My issues are with Windows.