The data volume on the drive is not accessible

WD Legacy Products My Book Live
1

Hello,

I have 2T mbl and at the last week I can’t access to the files.

What can I do? I don’t want to restart and delete al the files.

Thank you.

Itzik

2

Hi nditzik, what color is the My Book Live front light? As a troubleshooting step, you can press the reset button on the back of the My Book for 4 seconds and connect the My Book Ethernet cable directly to the PC.

3

hello

the color is red and its fleshing.

itzik

4

hello again,

What to do after connecting my book ethernet cable directly to my pc?

itzik

5

Hello again, unfortunately if the front LED is Red it means hardware failure. You can check page 12 for the possible causes. I would recommend you to contact tech support directly for further advice on how to recover your data.

http://www.wdc.com/wdproducts/library/UM/ENG/4779-705058.pdf#page=17

http://support.wdc.com/contact/index.asp?lang=en