There was a problem connecting to the server “WDMyCloud” when syncing with iTunes

My Cloud OS 3 Personal & Network Attached Storage My Cloud
1

I purchased the WD MyCloud NAS expressly for storing my 2GB of music and using the remainder of the disk for Time Machine.

I had so many problems syncing iTunes libraries and having iTunes recreate a new library because it could not find the drive that I turned off sharing and started using the WDMyCloud strictly for TimeMachine backups along with another Time Capsule. However, everytime I sync to my devices I get the There was a problem connecting to the server “WDMyCloud” error. iTunes does not have sharing turned on and, the disk is attached. I cannot seem to get this to go away.

Any help would be greatly appreciated.

2

Hello,

Have you tried setting a static ip on the unit? Could be that the router is changing the ip and the server is not able to properly reconnect.

3

Have you tried asking in the iTunes forums as it’s not really a MyCloud issue but an iTunes one.