Hello. Just purchased the My Cloud Home 4TB. I have a Macbook Air running Ventura. I have been trying for over an hour to backup with Time Machine. I can add the disk and then asked me to enter my name and password for the server so Time Machine can access it. I enter the password and get there was a problem connecting to the server. If I go as a guest it will work. something is not working right.
@richventura
You are in the wrong sub-forum. This is for the WDMYCLOUD not the My Cloud Home.
Right. The people who frequent this sub-forum just don’t know much about the mycloud Home line of products - - → the android based OS for Home is significantly different than the Linux based OS/5 stuff.
The My Cloud Home is a completely different device than the My Cloud line of devices. It has different features and uses a different operating system than the My Cloud line. See the specific subforum for the My Cloud Home where users more familiar with that device may be able to assist.
My Cloud Home
http://wdstagingsplit.staged-by-discourse.com/c/home-cloud-storage/my-cloud-home/229
Also, search through the WD Knowledge Base (link top of page) to find knowledge base articles relevant to using Time Machine on the My Cloud Home. For example:
My Cloud Home: Time Machine Backups Not Accepting Registered User Password
https://support-en.wd.com/app/answers/detailweb/a_id/7749/
Time Machine Backups cannot be configured with a Registered User.
Time Machine Backup must be configured as Guest .
My Cloud Home: Time Machine Backups with Registered User
https://support-en.wd.com/app/answers/detailweb/a_id/13315/
macOS Time Machine: Online User Guide and Solutions
https://support-en.wd.com/app/answers/detailweb/a_id/23412/
