Transferring data to new hard drives with My Cloud EX2

My Cloud OS 3 Personal & Network Attached Storage My Cloud EX2
1

Hello all.

I want to transfer my data to new hard drives.

I have a My Cloud EX 2 with 8TB, and I just bought two 16TB hard drives because I have saturated my 8TB, so I need more capacity.

My problem now is how do I go about changing the hard drives and recovering all the data? What is the easiest, safest, fastest and most practical way to do this?

2

Hi @tonydelumeau,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:
https://support-en.wd.com/app/ask

3

Hi @Keerti_01,

I called the support already, but they say they don’t have time to help me…

4

Which Raid do you use? If mirrored, you may consider trying to take one 8T disk out and put a new 16T in and rebuild Raid. Then repeat. Until two 16T in, then you may extend Raid capability.

I played with 1T to 2T but in real tasks. So. To be safe, you need an extra full backup