I have a WD My Passport Essential, had it for quite a few years, it hasn’t come to any physical damage at all, but suddenly, when I plug it in to my laptop, it doesn’t let me backup my files onto it. I’ve attached a screenshot. The bars are just grey and it says I have no files to backup, and no files backed up.
Can someone help please? I haven’t backed up for a long time and really need to do it!
Many thanks
Sophie