Unable to see network share

WD Legacy Products WD TV Live Streaming
1

Hello again

Just upgraded to the WD Live with built in WiFi

Here’s where I am, it’s connected to the router, it can see the default shares on my laptop on the C drive bit I have another drive letter shared out that it cannot see?

My PC has no issues seeing this share so as of now I’m stumped. I tried deleting homegroup and resetting up homegroup, un-sharing the drive and re-sharing and restarting the media center but still no joy.

Windows 7

Any other idea’s?

Thanks in advance

Joe

2

On your sharing PC, open a CMD window and issue the command “net use” and paste the results.

3

On both the laptop and PC

"New connections will be remembered

There are no new enties in this list"

4

D’oh!  My appologies, I gave you the wrong command.

The command should be 

net view [name or ip of PC]

example:

net view mypc

or

net view 192.168.10.10

5

I thought something wasn’t right.

Here yu go

E is the drive letter thats shared and can’t access.

C:\Users\Joe H ***** >net view JoeHPC
Shared resources at JoeHPC



Share name Type Used as Comment

-------------------------------------------------------------------------------
E Disk
Users Disk
The command completed successfully.
6

Ya know, other people have reported the same thing – that certain USB disks don’t get seen by the WDTV.   I’ve never had this happen, so I’ve never been able to troubleshoot it.

Something that Windows is doing with the share listing (provided to the WDTV) is making it where the WD won’t list it.

Have you tried giving the share a more substantial name other than just “E” ?

7

I will try a USB drive in the morning and see, but I did have a USB Flash drive hooked up yesterday and at first it didn’t see it, then I unpluged it and pluged it back in, clearing any dust that could have been in the port on the media player and it worked fine.

If I didn’t say above I just ordered this off Amazon and yes; Used.

As for the drive names, they are named; don’t know why they are not showing up unless its because it’s the root drive thats shared.

I have the Root Drive E named “My Documents” on both the PC and the laptop.

Now I run the net use on the laptop, as you can see I have a few more shares showing up and the folder named Dot was just to trobleshoot, I put a movie inside it and the media player can see this folder, but says No media available when I click on it.

My Pictures, My Videos & Users are the C drive not the folders on E

C:\Users\Joe H **** >net view JoeHLaptop
Shared resources at JoeHLaptop



Share name Type Used as Comment

-------------------------------------------------------------------------------
Dot Disk
E Disk
My Pictures Disk
My Videos Disk
Users Disk
The command completed successfully.
8

Instead of creating a new thread, I figured I would piggy back on this thread.

My setup is two WD TV Lives.  Both are running the latest firmware.  Both are wired, not wireless.

My network consists of 3 Windows PC’s and 2 Mac’s.  The WDTV’s connect to one of the PC’s that has a share.  This has worked for quite a long time :slight_smile:

Then . . . I upgraded that machine to Windows 8.1.  Interestingly one of the WDTV lives could not see it anymore.  This one had been rebooted.  The other one could see it fine.  The one that could not see it, could see the Mac shares as well as the other WDTV.  Then, due to the Youtube crashing issue, the one that could see the share could no longer see it.

At first, I thought it maybe a master browser issue.  So I turned everything off, and then the PC with the share, then the rest.  Now it seems my router is the master browser:

BRN008077D71777 192.168.1.172 00-80-77-d7-17-77
CISCO77092 192.168.1.198 20-aa-4b-77-b9-20 WORKGROUP MASTER
D8 192.168.1.41 f4-6d-04-97-0a-51 WORKGROUP
MACBOOKPRO-B83F 192.168.1.42 20-c9-d0-7c-b8-3f WORKGROUP
MINI 192.168.1.49 00-16-cb-a6-c5-0f WORKGROUP
TABITHA-HP 192.168.1.53 3c-d9-2b-2e-50-23 WORKGROUP
TRUDY7-PC 192.168.1.59 94-de-80-22-11-e5 WORKGROUP
WDTVLIVE 192.168.1.31 00-90-a9-0f-3e-97 WORKGROUP

To me, this reminds me of when Microsoft changed the NTLM settings to 256 bit(?) from 128 bit and Samba was having issues connecting.

For my own sanity though . . . 

The Mac Mini in the above list, it sees the Win 8.1 share fine.  So the only things not seeing the win 8.1 shares are the WD TV’s.  (Yes, one is offline in the list above)

Any ideas?

9

Tony I can play off the flash drive, no issues there.

However going to have to put this on hold till maybe Friday, “Laptop Down”

Dell will be here to replace LCD screen and video card between now and Friday, think the video card went this morning so won’t boot.

In the meantime help out davidber

10

Ok, got me laptop back Saturday, sat down and tried to duplicate what I did troubleshooting from my PC.

I was able to get the share on the PC to be seen, I see the trick is to add folders to be included in libraries. Once you add folders to the public libraries they could be seen from the WDTD but I tried the same thing on the laptop no joy.

Any more idea’s?

11

I have had some issues with sharing from Win 7 and 8.

The way I usually get round it, go to Network and Sharing Center, basically have everything at on apart from password protected sharing. The lower one is missing but its Allow Windows to manage Homegroup computers which is at Allow.

Go to network shares under Videos pn the WD Box and you should see your PC, select that, then it will show you what you are sharing, if nothing is there, go to the shares on your PC, and change access to who can access it, change it to everyone, yourself and administrators, until you get your shares seen. Sometimes it takes a hard reset of the WD Box to get it to see them, but you will get there eventually. What you have done is access it via media server if you can see stuff under the Public Libraries, you want to do it under Network Shares.

12

Thanks wdtvhub

Yea, thats the same settings I have, but I’ve messed with the settings now so much I don’t know what I’ve done, LOL

My desktop can see the laptop but I can’t access the PC from the laptop and when I try from the laptop to access the PC it’s prompting me for the password of the laptop and I’m on the darn laptop :smirk_cat:

Give me a couple a days I think I’m going to restore the image on my laptop and get back to defaults then just duplicate what I did the other day on the PC where I accessed the WD Live by adding the folder to the library.

Let you know how it works out in a day of so but first thing I think would be getting both computers to see each other

13

Ok guys, didn’t restore my image on the laptop yet but been restoring defaults to folders and removed and readded the homegroup. Got my PC seeing the laptop first so if the PC see’s the laptop so should the WD Media player.

I’m that far, I added the folder I want the media player to see to the library and it’s accessing that and seeing it on the WD media center along with all the folders inside that folder I added to the library.

Here’s where it gets weird, it can see some files but not all the files of the same file type and extension.

.MKV’s

Is there a file size limitation because the file I can see is 1.1Gig and the rest that it can’t see are larger in size.

14

No, there’s no file size limitation.

15

Ok guys I think I got this figured out.

Formatted my laptop, got laptop seeing my PC and PC seeing laptop and can access each other.

Media center see’s both PC and laptop and can access both. My problem has been with the laptop, media center couldn’t see laptop.

I can now access files on the laptop from the media center not through a network share, but rather by adding the folder I want to see on the media center to the video library which is how I got the PC able to be seen also.

Here’s the kicker, I cannot access ANY .MKV files what so ever over the network?

I can transfer a .MKV to a USB drive and access it from the media center from a local media destination but not over the network. As of now I can see everything else over the network on the media center just not .mkv’s

Any folders with .MKV files are not showing up but if I have .avi and .mkv files mixed in the folders I can see just don’t see the .mkv files when I access those folders, I only see the .avi and MP4

Any idea’s?

Thanks in advance

16

If you’re accessing the network via “Media Servers,” the server in question must support MKV.  

The Windows Media server doesn’t, without adding additional codec packs.

17

So that’s it?

That simple hu, unreal I’ve used K-Lite for years then thought hmm just easier to install and use VLC media player.

All this formating and last two weeks of TS for a codec

Thanks Tony

I have a download going at the moment and K-Lite requires a reboot but will let you know ASAP.

18

Well, all the commentary so far in this post has been about Network Shares.   

But if in fact, you’ve been using Media Servers all along, then, well, we were headed down the wrong path the whole time.

19

Yea Tony Network share was the original idea but I can’t get past it prompting me for a username and password and my account has no password? I tried the account name and left the password blank and it says its wrong so in all my troubleshooting I just tried media server and started getting at least some files so whatever works.

Ok, installed K-Lite, still couldn’t see .MKV’s so get this, little by little I was playing around and was able to see one file which was .mkv :dizzy_face:

I created a temp folder inside the folder which has all the other folders I can see, I put the .mkv’s into it and guess what? Yea, they are all showing now so now I was wondering was it due to having installed K-Lite or not? I went into the other folders I mentioned in my last post where I have .MKV’s and yesterday they could not be seen, now they are there too so it was the codac good job man.

I’m working on “My Music” folder now trying to duplicate the same thing but didn’t work, however thats not a big deal, the movies were my main concern so were good here.

Thanks again

Joe

20

If you have no password / user name when you connect with network shares you just leave it with the default. Simply tick the box to remember and leave the rest as is. Now you have played around you may have to go to setup / network settings and clear saved network share login.