It’s mostly just what’s in the title. Every time I try to play a .mov video from the website it gives the following message: “This video could not be played. Please try downloading it.” With other video formats like for example .mp4 I am able to watch the video, but not with .mov files. Most of my videos are in .mov so I would prefer not to have to change the formatting of all of them. Is there any way I can make the website work with .mov files? Thank you!
Hi @Joshua_Towers,
Please refer to the article My Cloud Home: Web and Mobile App Image, Audio and Video Playback Solutions:
https://support-en.wd.com/app/answers/detailweb/a_id/14347
Please contact the WD Technical Support team for best assistance and troubleshooting:https://support-en.wd.com/app/ask
