User Permissions and Owners not working

Hi all. I am unable to do anything with my files stored on My Cloud. The reason for that is that nobody has read/write access to the network drives and I am unable to change them. This is how they are set up (I have no idea how this has happened).

And this is true for all 3 users listed

When I try to edit the permissions I get this error:

Looking at the ownership of the drive, it’s:

and I am unable to change it to administrator, as I get this error:

I am logged in as an administrator and have full rights to the PC otherwise… I am now stuck and don’t know what to do to fix this… I’d appreciate some help!

Thanks

your images are not showing yet but my guess is a corupt /etc/samba/overall_share file.

if you are very comfortable with Linux you can manually re-create it. if not do a system only restore, this will leave your data and shares in place but evrything else is reset like new. proceede very slowly with resetting permisions, the UI lets you move ahead but I believe this is part of the issue causing the coruption

after you have this fixed if you have any comfort level with Linux create a backup of this files and again after any share/permission changes

rootsrat wrote:

The reason for that is that nobody has read/write access to the network drives and I am unable to change them. This is how they are set up (I have no idea how this has happened).

 

 

And this is true for all 3 users listed

 

When I try to edit the permissions I get this error:

 

 

Looking at the ownership of the drive, it’s:

 

 

and I am unable to change it to administrator, as I get this error:

 

 

I am logged in as an administrator and have full rights to the PC otherwise… I am now stuck and don’t know what to do to fix this… I’d appreciate some help!

You add/remove Users and add or change the permissions for the WD My Cloud Shares through the WD My Cloud Dashboard. If you have not already done so I would suggest, strongly, that you read through the WD My Cloud User Manual to understand how to create Users and set Share permissions on the WD My Cloud. Also see the following WD Support documents:

How to access the Dashboard on a My Cloud

How to create a Share on a My Cloud device

Thanks for your replies guys.