Warning in Current Pending Sector

WD Internal Drives Desktop & Mobile Drives
1

I use SMART data with HD Tune Pro 4.61 and got the result:

HD Tune Pro: WDC WD20EARS-00MVWB0 Health

ID                                  Current  Worst    ThresholdData     Status  
(01) Raw Read Error Rate            199      199      51       47       ok      
(03) Spin Up Time                   253      253      21       900      ok      
(04) Start/Stop Count               100      100      0        21       ok      
(05) Reallocated Sector Count       200      200      140      0        ok      
(07) Seek Error Rate                200      200      0        0        ok      
(09) Power On Hours Count           100      100      0        24       ok      
(0A) Spin Retry Count               100      253      0        0        ok      
(0B) Calibration Retry Count        100      253      0        0        ok      
(0C) Power Cycle Count              100      100      0        19       ok      
(C0) Unsafe Shutdown Count          200      200      0        14       ok      
(C1) Load Cycle Count               200      200      0        115      ok      
(C2) Temperature                    102      93       0        48       ok      
(C4) Reallocated Event Count        200      200      0        0        ok      
(C5) Current Pending Sector         200      200      0        3        warning 
(C6) Offline Uncorrectable          100      253      0        0        ok      
(C7) Ultra DMA CRC Error Count      200      200      0        0        ok      
(C8) Write Error Rate               100      253      0        0        ok      

Health Status         : warning

While i use Data Lifeguard Diagnostic for Windows to view everything is ok.

And I performed a QUICKTEST but got an error:

Test Option: QUICK TEST
Model Number: WDC WD20EARS-00MVWB0
Unit Serial Number: WD-xxxxxxxxxxx
Firmware Number: 51.0AB51
Capacity: 2000.39 GB
SMART Status: PASS
Test Result: FAIL
Test Error Code: 06-Quick Test on drive 2 did not complete! Status code = 07 (Failed read test element), Failure Checkpoint = 97 (Unknown Test) SMART self-test did not complete on drive 2!
Test Time: 23:09:27, July 15, 2011

This HD is a new one I bought for only 3 days.

2

Data got from AIDA64:

ID    Attribute Description    Threshold    Value    Worst    Data    Status
01    Raw Read Error Rate    51    199    199    47    OK: Value is normal
03    Spinup Time    21    253    253    900    OK: Value is normal
04    Start/Stop Count    0    100    100    21    OK: Always passes
05    Reallocated Sector Count    140    200    200    0    OK: Value is normal
07    Seek Error Rate    0    200    200    0    OK: Always passes
09    Power-On Time Count    0    100    100    24    OK: Always passes
0A    Spinup Retry Count    0    100    253    0    OK: Always passes
0B    Calibration Retry Count    0    100    253    0    OK: Always passes
0C    Power Cycle Count    0    100    100    19    OK: Always passes
C0    Power-Off Retract Count    0    200    200    14    OK: Always passes
C1    Load/Unload Cycle Count    0    200    200    148    OK: Always passes
C2    Temperature    0    102    93    48    OK: Always passes
C4    Reallocation Event Count    0    200    200    0    OK: Always passes
C5    Current Pending Sector Count    0    200    200    3    OK: Always passes
C6    Offline Uncorrectable Sector Count    0    100    253    0    OK: Always passes
C7    Ultra ATA CRC Error Rate    0    200    200    0    OK: Always passes
C8    Write Error Rate    0    100    253    0    OK: Always passes

3

This result indicate a drive that has failed or is about to. It is advisable to take it back and ask for a replacement.

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4

If possible, return the drive to your place of purchase. You will most likely get a new replacement. If instead you return your drive to WD, then you may get a refurbished one in exchange.

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5

Thank you.

I will try to contact the retailer.

6

I have 12 of these drives. None are older than 1 year. Most less than 6 months. I currently have 4 that are failing. 2 with the error you have. I use them to store large video files. Most have never been played on these storage disks. A 33% failure rate on disks that very rarely if ever are used equates to the status of **bleep** Drives. I am in the process of RMA but do not intend on using the replacements. I’m in the early on in the process of phasing them out because they are NOT RELIABLE. These drives should not be on the market. Shame on you WD for taking my money and selling this ■■■■. I’ve been buying WD drives for 20 years with the exception of 1 Samsung and 1 OCZ. I think that’s about to change. Brand loyalty is obviously for schmucks.

**Updated** This issue has been resolved by WD to my satisfaction.

1 Like
7

Most of friends told me that WD Green is not good as other HD.

I formatted this HD and now it’s ok.

8

Im thinking of returning my WD20EARS-00MVWB0 in exchange for a WD20EARS-60MVWBO to WD. So you’r are saying that im for certain going to get a refurbished one not even the WD20EARS-60MVWBO model?

How can i for certain be sure about that?

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9

This issue I have described above has been resolved by WD to my satisfaction.