Bought an Elements play 1 TB recently and it works perfectly on the computer. When I tried hooking it up to my TV the WD logo would show up on the screen then it will say “unable to find internal hard drive. Please check it”. I tried resetting and reformatting it and still doesn’t read the internal hard drive when hook it up to my TV. Any suggestions on how I can fix this problem?
hadr8, maybe you should try contacting WD’s Technical Support about this. You can do so either by phone or email.
To Contact WD for Technical Support
http://support.wdc.com/contact/index.asp?lang=en
Regards,
