Hi -
I am usually pretty good at this stuff but I am stumped. I just bought the WD tv media player specifically I wanted to control was was playing on my TV from my laptop. I have windows 7 x64 and WMP 12.
Currently I dont have a external HDD attached to the WD unit - so just TV, WD unit, and laptop
Right now using the remote control i can play movies/music off of my laptop so I know i am connected.
When I try to use the right click → Play To → WDTVLIVE it does open a dialog box
I can see that it is connected and it identifies WDTVLIVE / western digital corp/
for the item I select it hangs on and says “Contacting Media Server…” eventually it times out “Failed to retrieve media information from media server - the selected media cannot be played on device. Either the format was not supported on the computer or the computer or media that contains the media is offline”
the weird thing is - using the remote I can access my laptop thru the WD device and play things off of my laptop (movies and audio). and when the play to window opens up and if i click on the play button it interupts whatever is playing. So I can get into my laptop thru the device - and i know there is some type of 2 way communication. But I cant send from my laptop into the device into the TV.
help!