WD My Book 3TB no storage with wd media player

WD External Drives External Drives for PC
1

Hi,

not sure where to post this as cannot see a forum for the original wd media player only the Live & Play versions. I have just purchased a WD My Book 3TB & transferred media files to it. However when I connect to my media player it initially recognised the drive but the folder was empty then it said no storage when I powered off  & reconnected. This keeps happening  & I cannot access my media via the media player. It shows up when I connect the My Book to my PC. I have tried a disk check which didn’t resolve the issue.

Sorry if this is in the wrong forum.

2

Hello,

Sorry to hear that. Currently, this device is not compatible with the 3TB units.

Last firmware update on the WDTV HD media player was release in 11/2009 and the 3TB unit came out after that.