WD My Book Studio for Mac

Hi, my new My Book Studio keeps coming up with Error 50 and won’t back up.  All the diagnostics suggests its fine but I can’t backup or even copy files to it?  Any ideas.

Janine,

I would recommend re-formatting your disk drive in order to discard file system corruption. Additional instructions are available in the following link:

http://wdc.custhelp.com/app/answers/detail/a_id/3865/