Hello,
Recently my family and I moved into a new house. I purchased a new router since we were using a leased one prior to the move. I have attempted to set up my cloud in the same manner, which is connected through an ethernet cable to the router.
All I get is a flashing white light on the front of the my cloud and the Lan port in the back constantly flashes green, even if there is not a cable plugged into it. After reading some other posts I did both a 4 sec power reset and the 40-second reset and left it for 24 hours and no change. I have also powered down and restarted the modem, router and my cloud to no avail.
At this point, I can’t seem to get the my cloud past the flashing white light in front and flashing green lights in the lan ports.
