WD My passport Ultra not visible on mac

WD External Drives WD Portable Drives
1

Hi there,

My Passport Ultra isn’t visible on my mac (OS X El Capitan). I haven’t used it for a while so I don’t know what data is on there. If anyone knows a solution without deleting data, I’d be happy to know :).

thx,
Lori

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481280×800 419 KB

2

Hi Lori,

You can have a look at this KBA: