Wd sync connection problem and it's a BUUUUUG

My Cloud OS 3 Personal & Network Attached Storage My Cloud
1

I am having issues connecting to wd my cloud device on wd sync using online account mycloud.com. Every time I try to connect it says " The underlying connection was closed; Could not establish trust relationship for the SSL/TLS secure channel."

And I found why this problem happened:

WD Cloud would gave us a certificate with two subdomains:
DNS Name=device3527555-111111111.wd2go.com
DNS Name=device3527555-111111111-local.wd2go.com

one was bound WAN ip, the other was bound LAN IP.
so HTTPS can works well.

but when in LAN, WD sync requested with ip (stupid) :
https://192.168.100.110/api/1.0/rest/eula_acceptance?rest_method=GET

so the problem happened.

1 Like
2

Hello,

Thank you for sharing. We have passed this along to support.

3

Hamlet,

The issue solved? How? I just get the same problem.

4

I also has the same problem. Any solution? Totally useless without the WD sync

5

also have this problem …what is the solution ?

6

Same problem here. Is there any solution yet??