WD sync only seems to be working in one direction

My Cloud OS 3 Personal & Network Attached Storage My Cloud EX2
1

I am having trouble with WD Sync only working in one direction. I desperately want it to work as I ditched my Dropbox account for this!

I have several folders set up to sync on my Macbook Pro - I have set these up via the ‘Settings…’ option accessible via the WD Sync menu bar icon. For example, files on my local desktop sync with a folder called ‘Desktop’ on my My Cloud EX2 Ultra, a local ‘Documents’ folder should sync with a ‘Documents’ folder on my My Cloud, etc. etc.

I have spent hours making sure that everything has synced up to my My Cloud .

However, the problem I’m having is that it seems to be one way only. If I load something into a local folder it uploads to the folder on my My Cloud; however, if I load something into a folder on the My Cloud, it DOES NOT sync with my local folder. So it seems to be uploading only, which is of no good to me.

I know there are other syncing programs out there but I want this to work as, in theory, I really like the simple interface and ability to sync any folder I want.

Does anyone know how to make the sync two-way? Can I force a sync?

2

And now a new issue… Even if I add a new file, it’s saying it’s up to date, even though it’s not. Seems like it’s just stopped syncing now.

Any help would be appreciated!

3

Hi, what version of the Mac OS X you have installed? What version of the application you have installed in your computer?

4

I am on OS X El Capitan (10.11.15) and WD Sync v2.0.1.62.

I actually just accidentally did something that seems to have resolved it! I went into the Dashboard and then went to Settings>General>Cloud Access and clicked configure and then rebuilt the ‘Content database’ and turned on ‘USB Content Availability’. When I did that, it just started syncing and now it seems to work!