WD TV Live - Stopped playing media!

WD Legacy Products WD TV Live & Live Plus
1

Hi,

As far as I have read I couldn’t find a solution to this problem. I would appreciate your help a lot.

Since last night, my player doesn’t run anything. I can easily see the content of my hard drives and all. But when I clicked to play. I get the blue screen and the load circle which runs forever but never starts neither movies nor songs.

I have tried to play content from both of my external drives on my computer, no problem there.

What could this be? Is there a way to reset the machine or any other solution that you can think of?

2

For some reason some files are not supported and they cause this to happen. Happend to me a couple of times.

No worries, its a quick fix.

In system settings, just reset the WD media player to factory/default settings.

All should be back to normal.

3

Glad it’s solved but the original problem most likely was you played a “bad” file (one made with MKVMerge greater than 4.0).  This will happen again if you play that file – either delete it or remux it with MKVMerge 4.0 or earlier.

4

I think this was the problem! I still have the file. I will try again to see if it happens! ( :

5

Hello, I have had the same problem. But saw that I must go first too my SHARED maps on my pc, by going in the WD TV live, first too Photo’s, and then you see all your SHARED maps :slight_smile: Also do set the audio-digital on digital settings, even when you use the optical out, just leave the setting in WD on stereo, then the reciever takes the digital output and voilá ! Greetings from Holland and what a great thing is this :smiley: The only thing is that with Windows 7, you cannot use the netwerk shared maps. Maybe WD is reading this and a UPDATE Is coming out for this soon ?!