WD2Go not accessible - Password Issues

WD Software & Mobile Apps My Cloud 3rd Party & Mobile Apps
1

When we try to login into wd2go with the created username and password we can’t ! Mobile access from the apps is working fine but webaccess not at all!

2

Follow the link below to review the steps to create the wd2go.com account.

http://wdc.custhelp.com/app/answers/detail/a_id/7080/session/L3RpbWUvMTMzMzI5OTYzNC9zaWQvWHdDSmF6VWs%3D