WDMyCloud - Sahres are not showing on dashboard

My Cloud Home - Personal Cloud Storage My Cloud Home
1

Hi Team,

Suddenly i am facing this issue that shares are not showing on dashboard and i am also not able to access these shares from computers and also not able to mount the drive.

This issue i am facing from yesterday before this everything was working properly.

Request you to please suggest me what to do in this case???

Device details:

Device Name - WDMyCloud
Serial Number - WCC4M2VAK78H

WD2
WD21157×693 57.7 KB

2

@zeeshanwd You have posted your topic in the My Cloud Home sub-forum and should have posted it in the My Cloud sub-forum. My Cloud OS 3 Personal & Network Attached Storage - WD Community

Have you already tried a reboot of your device?

What computer and operating system are you using?

You may want to look at this information and the User Manual for your generation of My Cloud.

https://support-en.wd.com/app/products/product-detail/p/126

Updated: Are you the admin of this device? Have you checked to see what is showing under the yellow bell? I see a key and crossed through lock showing on the address bar, do you know what that is about and have you tried to click on them or the circled i for more information?

3

Hi Cat0w,

Thanks for your response… actually i have resolved this issue myself after diagnosing the WDMyCloud device and scanning the HDD.