WDTV Live Hub Constantly Requires Reset after connecting WDTVLive

WD Legacy Products WD TV Live Hub Discussions
1

I am consistenlty having to do a complete reset of my WDTV Live Hub after I have connected to the Hub via a WDTV Live Device. 

I am using 3.11.10 firmware and the WDTV LiveHub  I have is part number WDBABZ0010BBK.

I have multiple WD MyBook External Harddrives connected via USB where all my files are stored.

I have no issues accessing the files via the WDTVLive nor do I have any issues with the USB drives connected.

It just seems that anytime I shut down the WDTV Live after it was connected to the WDTV Live Hub it “locks up” yhe WDTV Live Hub, the main faults I get are:

  1. WD Improvement screen appears on WDTV Live Hub and will not shut down

  2. Time gets reset and time zone gets reset to “Casablanca”

  3. WDTV live Hub loses connection with the USB Drives

The only way to get everything back to normal is to do a “factory reset”.

I never had this issue until the last firmware release ( the one prior to 3.11.10)

Any ideas of the cause or how to stop this from happening?

thanks for any help

2

Hello,

Please try to roll back to the previews firmware version and verify if the issue remains.

How to roll back the firmware on a WD TV Live Hub Media Center or WD TV Live Streaming Media Player 

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