WDTV Live Plus Surround Sound via HDMI Issues

johnccc wrote:

Thats kind of out of order, a perfectly good device, not been able to “fully” function. This defeats the purpose of HD/surround audio been able to be carried via HDMI, a newish technology ruined due to copyright laws, no wonder people never want to buy stuff anymore…

Well ya… since all BluRay players now pretty much have encrypted outputs and will only work with HDCP-capable TV’s (some TV’s may only have HDCP enabled on one of the HDMI inputs :dizzy_face:, and of course older TVs may not have had HDCP at all), protecting the stream has completely prevented the BluRays from being copied. :rolleyes:

When the disc can just be imaged, menus and all, I don’t know what made anybody think that recording the digital output onto another device was going to be so prevalent in the first place that they had to take major steps to avoid it.

Just one more thing to possibly go wrong, and a few years back lots of people were annoyed when they brought their shiny new BluRay player home, expecting it to work, and finding out the only way to use it with HDMI would be to buy a new TV. :dizzy_face:

I am just guessing here… all these legal documents are a little hard to make heads or tails of.  Short of WD chiming in, the only other “test” would be for someone to plug a WDTV Live Plus into an HDMI input on an older TV that doesn’t support HDCP and see if they get no picture all the time, or only when Netflix is playing.  That would certainly seem to answer whether HDCP is always on.

RoofingGuy wrote:

 


johnccc wrote:

Thats kind of out of order, a perfectly good device, not been able to “fully” function. This defeats the purpose of HD/surround audio been able to be carried via HDMI, a newish technology ruined due to copyright laws, no wonder people never want to buy stuff anymore…


 

Well ya… since all BluRay players now pretty much have encrypted outputs and will only work with HDCP-capable TV’s (some TV’s may only have HDCP enabled on one of the HDMI inputs :dizzy_face:, and of course older TVs may not have had HDCP at all), protecting the stream has completely prevented the BluRays from being copied. :rolleyes:

 

When the disc can just be imaged, menus and all, I don’t know what made anybody think that recording the digital output onto another device was going to be so prevalent in the first place that they had to take major steps to avoid it.

 

Just one more thing to possibly go wrong, and a few years back lots of people were annoyed when they brought their shiny new BluRay player home, expecting it to work, and finding out the only way to use it with HDMI would be to buy a new TV. :dizzy_face:

 

 

 

 

I am just guessing here… all these legal documents are a little hard to make heads or tails of.  Short of WD chiming in, the only other “test” would be for someone to plug a WDTV Live Plus into an HDMI input on an older TV that doesn’t support HDCP and see if they get no picture all the time, or only when Netflix is playing.  That would certainly seem to answer whether HDCP is always on.

Wouldn’t a HDCP compliant TV actually block the signal, where a non HDCP TV just  pass through?

Support Status: Waiting…

Wouldn’t a HDCP compliant TV actually block the signal, where a non HDCP TV just  pass through?

 

No, I mean connect the WDTV directly to an older TV that doesn’t have HDCP at all, or to one that only offers HDCP on one or 2 HDMI ports but not all of them, and connect to a non-HDCP HDMI port.

That would immediately tell us whether the WDTV Live Plus is using HDCP all the time – if HDCP is always “on”, then hooking the WDTV up to a non-HDCP port would display no picture (or give a “Protected” warning, or something like that).  If there was a picture displayed for the main menus, and just not for Netflix Content, then we’d know HDCP is only enabled for premium content and it must be some other copy-protection flag that is preventing HDMI audio from being passed by your TV.

I believe you that your TV blocks it… I’m just trying to work out the whys… whether HDCP is always in use, or whether something else is used for the blocking.

Then the next question would be “is this actually required by the licence agreements, or just the way WD chose to implement it?”

As I said, if it’s required, you’re out of luck.  If it was just WD’s choice, they might be able to change it in a future firmware.

It could be something as simple as the DRM version of the chip always uses HDCP for output and WD can’t possibly turn it off.

Add:

If it does happen to be always on (whether it has to be, or not) this could also explain those occasional “my WDTV live Plus will work over composite and component, but not over HDMI” posts. :wink:

(I was adding this while Janry was posting :smileyvery-happy:)

I wonder if maybe this is why I get no picture on my bedroom TV when I connect the WDTV to it with the HDMI cable.  Works fine with compenent but not HDMI.

What model is the bedroom tv, janry?  I’m curious to look up the specs.

Support Reply:

QUOTE:

Thank you for contacting Western Digital Customer Service and Support. My name is [Deleted].

I do apologize for this inconvenience. Unfortunately you need to connect the optical cable from the WD TV Live Plus to your receiver or TV. The setup below will not work with this unit.

WDTV Live-----hdmi-cable----TV-----optical—surround system.

This one should work:

WDTV Live-----optical----surround system
WDTV Live-----HDMI-----TV

END QUOTE.

Not very good since they simply told me something I already know, the fact that wiring setup above does not work.

Confusing, they say I need to use optical only, but then say

WDTV Live-----HDMI-----TV

will work, thus HDMI audio is sent.

I replied and asked why can the gen2 do it and not the wdtvlive+.

I guess we’re waiting a few more days then…

johnccc wrote:

Confusing, they say I need to use optical only, but then say

 

WDTV Live-----HDMI-----TV

 

will work, thus HDMI audio is sent.

I’m guessing they thought your AVR only had optical inputs and that you would not be using the HDMI audio that makes it to your TV.

Hmm, I don’t know.

My 1st support message was a duplicate of my 1st post here, unless it wasn’t read, then I think I was very descriptive.

I think they either; Don’t Know, or then simply don’t want to say why, I have asked “why?” 3 times now, only getting answers saying its not supported.

Awaiting answer

[PS] sorry for the post mods, I forgot to remove the support techs name… I was busy at the time.

RoofingGuy wrote:

What model is the bedroom tv, janry?  I’m curious to look up the specs.

Sorry about the delay in getting back to you.  Every evening I intended to look up the model number and kept forgetting.   But anyway, it is a Sharp LC-22SB24U.

janry wrote:
Sorry about the delay in getting back to you.  Every evening I intended to look up the model number and kept forgetting.   But anyway, it is a Sharp LC-22SB24U.

 

Well, according to the .pdf manual, the HDMI port (input 3) does have HDCP.

So, unless the HDMI cable’s bad or you’re trying to connect at 1080 instead of 720p, I have no clue why it doesn’t work over HDMI.  Wish I could be more help with that.

RoofingGuy wrote:

 


janry wrote:
Sorry about the delay in getting back to you.  Every evening I intended to look up the model number and kept forgetting.   But anyway, it is a Sharp LC-22SB24U.

 


Well, according to the .pdf manual, the HDMI port (input 3) does have HDCP.

 

So, unless the HDMI cable’s bad or you’re trying to connect at 1080 instead of 720p, I have no clue why it doesn’t work over HDMI.  Wish I could be more help with that.

I’ve tried two other HDMI cables.   But all 3 cables and the WDTV work on my Vizio.

On another forum, there are reports of people with small sized Sharp TVs with the same issue.   Must just be something quirky about them.

I have received several replies and yet no answer as to why the gen2 works and not the wdtvlive+ does not when connected this way

Status: still waiting for a straight answer…