White Light Blinks - New device setup

Help! I just bought a new WD My Cloud Home Duo, I tried to set it up but the light continuously blinks. I tried to reset the device but same result… it continuous to blink. What can I do? I tried to set it up,but it can’t be found. Error says that its not connected in the internet.

Hi @paogrc,

Please refer to the below link to troubleshoot the issue:

Title: My Cloud Home: Front LED Blinking Behavior

Please follow the mentioned links for troubleshooting the issue you are facing:

Title: My Cloud Home Not Detected, Not Found, Cannot Connect or Device Offline Steps to Resolve a My Cloud Home Not Detected, Not Found, Cannot Connect or Device Offline

If further assistance is needed, please open a case with our support team at the following: