Can not access or map drives

Hi Gents, i have MBL and was able to create and map drive under w7/w10 with movies or pictures etc…all was working fine until few days ago and now when i want to access shared drive it asks me for user name / password…i have tried all possibile combinations and i am not able to enter drive…also was trying to map drive via net use command and still the same it ask me for credentials. point is that i want to download some stuff to my pc which i have only on MBL but can not access it…when i use android app i can see and browse trough drive…same is when i access it via IP over browser…what can i try to re -map drives and enter them since this is crazy…i have tried on few pc and various systems so it must be some drive issue with credentials…also i have created few user , admin with and without password but same issue?
Help guys, thanks.

Probably easiest thing to do is log into the Web dashboard and (re)set the password for the user(s) in question.

hi TOny, i knew you are going to answer first :sunglasses: well i saw some of your topics in 2013 and 2014 and people had same issues…i have tried to reset passwords, put blank passwords, create new users and nothing helps…whenever i want to map drive or access MBL via \IP or \FQDNS it ask me for user name and password.
via wd2go i can access device and download what i want, but this is crazy that i can not map drive to my pc, even tough i am admin and i created all the shares and users on the drive…
Cheers,

Can you post a screenshot of the error you receive?

hi, yes i will post it this evening when i come home.
thanks

Cheers,

sorry i did not posted this earlier…i have reconfigured my WD drive and now i have access??? strange…

will keep an eye on it and inform you if i have again some issues.
Thanks