Can't access mycloud.com, but it's ok by mac Finder

[XYU]

Hi everyone, it’s ok for aceess by mac finder

but i can’t access mycloud.com or ip address

thanks for you help

[john15]

Hi XYU,

You should contact WD Support for such an issue. To contact WD support, you can refer to the links mentioned below.

Phone:
https://support.wdc.com/contact_phone.aspx?h=4
Email:
https://westerndigital.secure.force.com/ind/?lang=en