Can't update the WD

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1

Hello, everyone. I just recently join WD Community to ask some question.

I recently bought a brand new WD easystore, installed to my Windows 10 gaming desktop to start backing up all of my files. Things are doing fine, all files are backed up.

Then, when I check for the latest WD Discovery version, I wanted to update it. But, when I start updating, it stopped updating because I get the error (See the screenshot).

As far as Im concern, all of WD apps are closes. Any ideas how can I fix this?

Could not update WD Discovery as all of WD Discovery apps are closed
Could not update WD Discovery as all of WD Discovery apps are closed496×260 49.6 KB

2

open task manager and look a for any WD program that may be running in the background and close it then try the update again.

3

But, which WD program that I need to end task? There are many, including the WD Discovery program and the program that I need to open in order to update it.

4

I’m having this exact issue as well. WD Tech, what is the answer?

WD Update Fail
WD Update Fail1920×1080 250 KB

5

Can anyone please, tell me which WD program I need to end task so I can update the latest version of WD Discovery? This is important!