Extremely Slow Performance

My Cloud OS 3 Personal & Network Attached Storage My Cloud
1

I purchased a 3TB Mycloud to backup my collection of digital photos.

At first I was really impressed with how easy it was to install and setup on my iMac. But when I started transferring data I noticed it was extremely slow.

I have tried several configurations of my network from connecting it to my router and transferring

Currently I have it connected via a thunderbolt to gigabit adapter.

When I copy a folder of photos I get a transfer time for 53GB of pictures of 4 hours. I leave come 8 hours later and still have a transfer time of 4 hours and only 50% complete.

I have the latest firmware installed and googled for possible solutions.

I also noticed that if there is a large amount of files in a folder on the drive it will not show up in the finder window but i can open the My Cloud App and see all the photos

Very Disappointed with this product

2

Found this information on the apple site and switched from AFP to SMB and this greatly speed up the drive

http://support.apple.com/kb/HT5884

3

After changing to smb mode and turning the drive sleep option off I am averaging between 3-5 mb/s and having no problems yet

4

It is better than the 50kb I was getting. I have seen it as hi as 30mb but with everything I am transferring I can’t complain

5

Now here is something else I just found out. If I have 1 gig of individual pictures when I transfer them to mycloud it takes about 20 minutes. But if a take a compressed file that is 1 gig in size it only takes about 1 minute. Does this make sense?

6

Sure.  Sending large files is always more efficient.