Files are automatically deleted or deleted within seconds of copying them

My Cloud Home - Personal Cloud Storage My Cloud Home
1

I am having trouble copying files to the 4TB My Cloud Home device.
Files are automatically deleted or deleted within seconds of copying them. Additionally it won’t let me create new folders, and it still doesn’t even have 20% usage.
I am using the WD Discovery Windows connection to access the drive.

2

Hi @luiscarlosh,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:
https://support-en.wd.com/app/ask