Hello,
I searched the forum for someone that’s had a similar problem but I haven’t come across anyone.
Here’s the deal, I was in the process of updating my firmware to the latest version (I know it’s since been taken down). I was using the USB method. i.e. downloading the files and loading them to a USB drive.
Things were going smoothly until I got to the actual update. (image number 7 on this page: http://wdc.custhelp.com/app/answers/detail/a_id/5800/))
It sat at 0% forever. I unplugged it, plugged it back in and it did the same thing. I tried this several times, I tried different verions of the firmware. (note, the reset button does nothing at this point).
I tried a few different things and things seemed to get worse.
The only screen I currently get is a screen that says:
“insert a USB drive with firmware to recover your WDTV”
When I insert the drive it doesn’t recognize it.
I’m stuck here
Anyone have any thoughts?
