I had to move some media around. After the move was complete, it lost a bunch of the media library info. I forced it to inventory, but a bunch of coverart and metadata stopped showing up in the interface (all movies that were moved). But no matter what search term I type in, it comes back without a match.
And yes the Internet connection is up, and the device passes the network connection test.
I too, am experiencing the same thing that you are. every time I use the “get info” option, I am coming up with nothing. I have tried all different types of corrections but nothing works. Maybe a coincidence, probably not. Could be something wrong on the other end where all the data is being pulled from. If you happen to get it working let me know. Thanks.
When you run into this issue, go access the database on your PC. It’s at
It’s a lot easier to search there than on the Hub to find the magic it wants to see…
Same problem, this morning it’s working again. Sounds like a problem with moviedb.org
i believe it was Tony (but it might have been someone else) mentioned to me. if you can’t get info via the hub or the PC. you can log in and upload info to “moviedb.org” and then you will be able to retrieve it from the hub.
i did it with a couple of oddball kids videos (wow wow wubbzy etc) and it worked like a charm.
People seeing this problem are correct… TMDB seems to be messing around with their already kind of hoky search algorithm. I too lost the ability to search correctly for quite a while, and then suddenly it came back. (While the whole time the movies were fine when searching directly on the web-site.)
The algoritm they use seems a little strange to me. It at times seem to have a hard time finding content without modification. For example, for most movies names that start with a single "A " (as in “A dude called Riddle”) even in the best of workings I usually have to delete the "A ", and then the movie is found. As I sync with a Linux Samba server, I use “_” (underscores) in my folder names. Most of the time, TMDB correctly parses these out, but sometimes I have to manually remove one or more of them using the keyboard function for a search to complete.
Except in the case mentioned by the other writers, where everything suddenly stopped working (only from the Hub, not from the web-site) and almost nothing was found. During that time, I at times had success with removing the whole movie name except for the first word or two, searching on just that prefix and then scrolling through the much longer selection TMDB then might find. But it was surely a pain until it reverted itself.
BTW. I share this exact same directory and file structure with MediaCenter with an add-on from My Movies, which uses its own movie database for lookup. My Movies auto-searches for movie information when it detects a new directoty, and finds the correct movie probably 99.9% of the time, based on the exact same folder names that TMDB have regular trouble with, so I have to manually edit searches in place.) I then just have to click OK to accept what it found, all by its lonesome.
“My Movies” is much more complete than TMDB, and actually is more than a movie database, as it contains all DVD and release versions separately, similar to IMDB. This I do not care too much about. The main thing for TMDB to learn from is the pattern matching algorithm used. It seems much, much more accurate, and separates words both by under-score, space, Uppercase letters, and other.
Plus it can handle when a movie name starts with "A " (An A with a space after it) 
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