I made two email cases in WD support center but no reply from WD

WD Internal Drives Desktop & Mobile Drives
1

I made two e-mail cases in WD support center but no reply from WD for last three weeks.

Now, I’m cursing Western Digital Company.

Originally, is WD A/S Service no good?

Is there any way to force WD to answer my e-mail Cases?

2

Hi you would only find out if you phone them. Or you could ask your questions here you never know someone may be able to help you.

3

I opened a support case 25.01.2014, still no answer. Seems equal to No support.

4

Exactly the same on my case, i opened a support case on the 07/02/2014, no anser to this date what so ever. I think they are trying to put people away from WD. And to be honest is working.

5

I just got an e-mail from a WD representative. But not via the WD support system, it came only to my register e-mail. Just an update.

6

Same here, I received an answer to my support request yesterday, finally.