In Dashboard Share Access Grayed Out & Files locked on Mac

My Cloud OS 3 Personal & Network Attached Storage My Cloud
1

Hi
Recently started using MacBookPro as my main machine. I can no longer access any of my files on my Mac they all show as locked and when I go to the dashboard they are all grayed out.

My device has a permeant red light, I assume because my 4TB file has about 13 gb left. Have no idea how that happened but need to delete some files.

Thanks

2

Hi mitchbvi,

Maybe you should try contacting WD’s Technical Support about this.

To Contact WD for Technical Support

The link below will allow you to call support.