Restricted access

My Cloud OS 3 Personal & Network Attached Storage My Cloud
1

Hey guys!!

I have had my MyCloud for about two years and this is the first time I have had this issue.
A few days ago I was transfering files and folders into it, and for some reason, it is now saying I do not have the permissions to continue.

So I did some troubleshooting and upon unplugging and plugging back in, the light remains white and I can no longer access anything. Anyone know why?

2

Hi tjclair,

Maybe you should try contacting WD’s Technical Support about this.

To Contact WD for Technical Support

The link below will allow you to call support.