Just tried to install my WD Live Media Player onto my network, but it cannot connect. Tried every kind of settings (read a lot of WD community threads about the DNS problem) but it still not work. Automatic configuration does not work. The device cannot get a IP address, even if I link the devices MAC to a IP address in router configuration ( Linksys WRT320N) These are my current settings:
IP: 192.168.1.110
Subnet: 255.255.255.0
Gateway: 192.168.1.1
DNS: 192.168.1.1
Other configuration I have tried:
Subnet 255.255.0.0
DNS: (providers) DNS1 and DNS2 found on ipconfig /all
DNS: (open DNS) 4.2.2.2 and 208.67.222.222
Tried every possible combination there is to make with these settings
I also tried to make DNS addresses static in router configuration. But automatic and manual DNS cannot be found. I have updated the WD and router to the newest firmware, have unplugged the WD device and set it to factory defaults. Still no DNS. This is really driving me mad!
Tried to ping the device when it was granted a IP address. Does not respond.
Also tried to hook the device on my laptop (wired). Cannot connect as well.
Today I called WD support, but they don’t have an answer. They say it is my Linksys router, so I gave that one a hard reset and configured it. I set it wide open for all kind of stuff but still no DNS server on my WD live!
Most routers that get their WAN address via DHCP will also act as DNS relays; all of my routers do this. So, in effect, my default gateway address for my hosts is the same as the DNS server for those hosts.
I was also surprised by it, but I really cannot think of anything else… I have tried to connect the media player directly to the modem or directly to a computer but this also does not work. I can’t even ping the media player or access it on IP.
Yes I have, I am using a MyBook world edition 2TB. This is not my ‘core’ problem. The thing is, I can’t get Internet to work on it! But I don’t know if this problem has anything to do with accessing drives.
If I plug in to my modem the automatic (DHCP) configuration does not work. When I set the values manually, the media player does not have a correct connection, not even a correct IP address.
There is one other thing I don’t get: The DNS server is incorrect (that is the problem of this thread) but I have a working IP address. Why can’t I connect with my MyBook world? I am running the twonky media server on it, but if I choose Media Server in the WD screen, I cannot select it. That means the WDLIVE cannot connect with the MBWE.
If I run the Linksys Easylink Advisor, I see on screen when the WDLIVE is connected to the network, but it disappears after a few seconds (offline). I cannot ping the device and the WDLIVE cannot seem to find the MyBook drive with it’s media server running.
I cannot play movies and I also cannot use my internet connection on the WDLIVE. I can’t use it because nothing works at the moment…
