so i lost my password. s-u-c-ks. but i need a solution so i can acess my files? costumer support is no use.
they blocked my account, reset password dont work at all(i think its because its blocked) but costumer support is not responding.
Hi @StefanRD,
Please contact the WD Technical Support team for best assistance and troubleshooting:
https://support-en.wd.com/app/ask
Please see the following article on how to reset a Western Digital Account password:
My Cloud OS 5, My Cloud Home, EdgeRover: How to Reset Western Digital Account Password
https://support-en.wd.com/app/answers/detail/a_id/32163
If further assistance is needed, please open a case with our support team at the following:
https://support-en.wd.com/app/askweb
no use. i never get a reset password email, my account is blocked, need someone to reopen it
Please open a case with our support team, so they can provide assistance, at the following:
