I have about 210Gb of videos in this folder that I no longer have access to. I have done a system restore to avail. I know the files are still there because on the dashboard it shows the video files size as 210Gb. Also, after system restore, I have the admin account, but cannot change permissions for any folders for any users that are added…the options are greyed out. I can play the video through my theater system that is hooked up to the cloud, but cannot see any of the files.
Also, before the last firmware update, I could see and access the shared video files just fine.
I know…sounds like rambling…sorry, just getting thoughts out.
As a side note, I use a Macbook Pro.
Thanks for any help!