I have just purchased the WD TV and updated to 1.06.04 - so don’t know if this is a new or old issue.
I added network sources (which required me to give write access to the folders) and then I received the ‘compiling media library…’ message…which stayed there…for days.
I noticed that that a new hidden .wdtv folder was created on the target which contained a single lock file (0 bytes).
After 2 days I cleared the library and removed the source (as somebody suggested there may be a file in there it didn’t like - which doesn’t bode well).
I added a new source that had 1 movie file in it, and got the same results…compiling hang.
In each case I noticed that all network activity stopped (I can see the activity via the ethernet port the WDTV is connected to).
Again I reset and added a new source with just 5 mp3 files. This time it did finish (after about 15 minutes!) The lock file was replaced by a wdtv.cas2 file which is still 0 bytes.
I can now go into the dashboard (for the first time) but there is nothing in there. If I try to filter on recent audio it just hangs (constant orange arrow going round and round). For 5 mp3 files from 1 album something is not right here.
Is there an issue with the library on the latest firmware? What is going wrong? Why is the cas2 file 0 bytes and what does it take 15 minutes to scan in about 20MB of data?
I was having a similar hang issue with a NAS share folder.
I decided to reset my Live TV (button on underside of unit) and checked Media Library Manager for Network Share again.
Once I did that I added a share and my NAS came up under it IP Address & under the name of the NAS.
I chose the souce with the name and it asked for my NAS user & pass, selected my folder (even though it was public) and it works!
For some reason if in Sources I choose the IP address and select the public folder it just scans for ever with no result,
but for some reason doing it the way I described works perfectly.
Hope this helps, as it may not be exactly what your problem is.
Mine is resolving by name quite happily (to my Samba shared folders). The connection is OK and I can browse and play content with no problems - it’s just the media library scan that is not working.
It’s a shame really, as my content is spread over several shared folders (from multiple drives) and so a consolidated media library view would be very useful (just like I have with my XBMC system).
I have a similar problem using a Windows Home Server. I added a log in to enable write access on the share, and the WDTV Live won’t add it’s meta data. it sees all the movies and plays them fine, but the meta data won’t load. Any suggestions? Better, if someone has done this, could you outline the steps? Feel like I am missing something very minor…
I’m having probelms with my dashboard too. Can’t get it to work. I posted this (but apparently in the wrong forum):
I just got the new WDTV Live (WDBGXT0000NBK-01) and am having a few minor teething issues.
1 - I can’t get the dashboard. I assume that the dashboard acts as a frontpage with shortcuts. I’d love to have it up and running. When I try it, I get this message - “please connect to a content source with media library enabled”. Really stupid question - do I need to do something on my PC or WDTV to enable Media Library?
2 - I am running media from a PC with a wired LAN. My media are shared over a couple of HDDs so I have lots of folders ‘shared’ on my PC. As a result when I open Music, Videos, Photos I can see all folders shared, even if they don’t contain that type of media. Is there a way to clean these up, or create shortcuts/favourites?
3- None of the album artwork or info is being displayed as it used to running Windows Media Center Extender on my Xbox 360.
I got the WDTV as I thought it’d have a smoother UI than the WMCE and IS MUCH quieter. So far, apart from noise and superior video capabilities - I’m a bit disappointed.
I’m having probelms with my dashboard too. Can’t get it to work. I posted this (but apparently in the wrong forum):
I just got the new WDTV Live (WDBGXT0000NBK-01) and am having a few minor teething issues.
1 - I can’t get the dashboard. I assume that the dashboard acts as a frontpage with shortcuts. I’d love to have it up and running. When I try it, I get this message - “please connect to a content source with media library enabled”. Really stupid question - do I need to do something on my PC or WDTV to enable Media Library?
2 - I am running media from a PC with a wired LAN. My media are shared over a couple of HDDs so I have lots of folders ‘shared’ on my PC. As a result when I open Music, Videos, Photos I can see all folders shared, even if they don’t contain that type of media. Is there a way to clean these up, or create shortcuts/favourites?
3- None of the album artwork or info is being displayed as it used to running Windows Media Center Extender on my Xbox 360.
I got the WDTV as I thought it’d have a smoother UI than the WMCE and IS MUCH quieter. So far, apart from noise and superior video capabilities - I’m a bit disappointed.
Thanks for the help!
Well to have a media library you have to have some media. So either you connect a disk to the USB port with media on or connect to a networked disk also with some media on. To check if the media library is on go to Setup / System / Media Library. On this menu you can switch the media library on or off plus clear it. You can also add a network drive to the media library in order for it to be scanned.
… you also need to add the share to the Media Library Manager; simply changing your content source to a network share won’t do anything except display what’s already there. It won’t get content for it, nor will any of the dashboard functions work for it.
I think I’m slowly getting it. Thanks for the help - as basic as it is. I will give these suggestions a shot when I get home from my night shift. Will be back if I have any further troubles.
Media Library was on but set to auto content info. I have manually added folders on my computer with the ‘media library manager for network share’ and changed content info to manual only.
It has been compiling the library for 6 hours now and is still going. Is this normal. When I attempt to select → Videos → Change source → My Media Library I get propmpted to wait for compilation, it then says ‘the source you have selected has been lost’.
Should it take 6+ hours to compile the library?!? Or am I having a similar problem to others?
it can take some time to compile the Media Library, but I don’t think it should take over 6 hours.
do you have a lot of content in the share(s) that you added under Media Library Manager?
try creating a share and adding one media file to it and see if the same thing happens when compiling happens.
also make sure you have write access to the share as well.
I am again running into a similar issue. I actually had the Library set up and running. The metadata was working, images / descriptions / genre everything was coming in from TMDB.Org . I have roughly 500 movies (about 600GB of space) and maybe 3 GB of music. This is all set up on a Windows home server(WHS), with 3TB of space Mirrored for backup. I have a WDTV Live Hub as well as a newly purchased WDTV Live.
Initially my problem was that the account I was logging into the WHS with didn’t have permissions to write to the Video directory. I had that working. Then about 2 weeks ago I added 3 movies to the WHS, and everything has stopped working. I thought the files had gotten corrupted somehow, because when I looked into the .wdtv folder on the WHS it had a file that was locked. After looking on the forums a little, I saw that some people had success by deleting the .wdtv folder, and clearing the media library on the device. I have tried that Numerous times, nothing seems to be working. I have reset the WDTV itself, back to the default settings, and re-setup the entire WDTV Live system,
setup the Media library to point at the server/ NAS - in my case \WHSERVER\Videos
Make sure the account has read / write access to the server / NAS
enable the media library.
At this point it says it’s “compiling the media library…” and it never ends. I let it run over night and it was still running 10 hours later.
It is writing to the WHS because it is creating a directory on it in the Video Directory (.wdtv) but there isn’t anything in it.
This is frustrating.
Any help / suggestions on what I am missing here would be appreciated.
I had another play briefly yesterday . I was attempting to add about a half dozen folders at the same time. I found that following the suggested steps (turn off media sharing, delete .wd_tv files, clear media library, turn it back on) then adding only ONE AT A TIME… WAS working - except for one folder (a picture folder).
Perhaps there are limitations with the size or number of files it likes to do at once>??
I got my Media Library working again, (sort of). I copied a subset (70) of the movies to another directory, (WDTV), set up the permission on that directory to read / write, and cleared my existing media library.
I also restarted the WDTV Live device. ( Setup menu → System → Device restart ) - this seemed to help. At one point my WDTV live wouldn’t even play from network shares. and doing this (not device reset) seemed to allow streaming to work again.
So my steps were
turn off media library
delete existing media library connections
clear media library data
restart the WDTV device.
connect new / smaller media library
turn on media Library feature.
then the device scanned the library for about 3 minutes ( on a GB wired lan), and then proceded to download media content. everything seemed to work.
I retried this same procedure on the larger library and it still failed. I am not sure if there is a file limit, or some corrupted file i can’t find.
hope this helps, and if someone has more insight on the limitations of movie files, please enlighten me.
I have a 2TB WD Green drive attached to the Live Streaming through the USB port, and the Media Library has been compiling info for over a day now. I have about 2000 mp3s and 200 video files. When I first got the box it had no problem compiling the media info, but I had to disconnect the hard drive at one point. Now it just hangs there. I guess I’ll try a device reset etc.
I finally got my media library compiled from 2 separate drives with a video, music and photo folder on each. I got the library compiled by turning off content info, deleting .wd_tv files, resetting the device and adding folders, one by one, ensuring it finished with one before starting another. I then turned content info to auto. It seemed to retrieve only SOME of the data.
It was working for about a week. Now my media library is gone. I got a message saying connection with the source was lost. It tries to compile the whole thing and hangs again.
I occasionally add music and videos to the folders on the network shares.
**bleep**?!?
Do I need to keep content info kept to manual? If so, that seems dumb. There is no way I am going to manually add content info to all my music and videos, it would literally take me a day!
Do I need to break my folders into smaller subfolders?
I wish someone from WD would address this issue and attempt to fix it!
thanks for the tip, newbie here with the new wdtv box, my setup is dlink routers and dns-323 NAS and wl700ge router/NAS. great forum everyone , new to the WD family. A Patriot box user as well
