(1) [Critical]: It hangs while collecting content. Sample scenario. I try to add my Movies folder with about 20-30 titles. The LED starts blinking. 8 hours later it’s still blinking. I give up. I go to settings disable Media Library, clear it. Then I try adding a sub-folder of Movies with just 3 .mkv files. LED starts blinking. 40 minutes later I give up. I restart the device. I try readding these 3 .mkv files - they are added within 30 seconds. So apparently something goes wrong during the first attempt and things go awry. With the excellent (sarcasm) debug log information the device provides only people with root acces could possibly find out what’s wrong.
Ideas/thoughts?
(2) [Moderate]: I add a sub-folder of F:\Movies\ - e.g. F:\Movies\Series 1. It’s added to the library. Then I try adding F:\Movies\ itself (the parent folder). It says that I’m trying to add a sub-folder of an already added folder which doesn’t make any sense? I’m actually trying to add the parenty folder of an already added sub-folder which by all accounts should work, and the error message is really confusing?
Yep, sounds familiar. Videos only work mopst time for me. Addind the Music collection with ~19.000 files it hangs 50%. BTW, the issue that the database is not collected every time you sitch in the device has not been fixed with 1.07FW as claimed in the release notes.
Well, i tried different scenarios. No one works. The medialibrary doesnt work. Tried it with one film in one folder. The LED blinks, the wd-folder is created and thats it. LED blinks now for almost a hour.
Whew. Happy to see I’m not alone, not that it’s any consolation I’ll raise an issue on the other form and will give you guys a link to endorse it.
Before dong that however, I’ll do some more troubleshooting as I suspect there’s a specific file/title which causes this. Again, it’s a pity there’s no better error reporting as I’m sure something’s logged on low level.
More later.
@SerpensAlatus: Try restarting the device from the menu and doing it again. Thing is apparently once something breaks it it will stay broken until a restart. So the cause might not be that particular file.
@SerpensAlatus: Try restarting the device from the menu and doing it again. Thing is apparently once something breaks it it will stay broken until a restart. So the cause might not be that particular file.
is a device restart from the menu equal to powering down the smp completely (rather than standby) from the remote?
@SerpensAlatus: Try restarting the device from the menu and doing it again. Thing is apparently once something breaks it it will stay broken until a restart. So the cause might not be that particular file.
is a device restart from the menu equal to powering down the smp completely (rather than standby) from the remote?
Usually, yes. Since I’ve owned the SMP, I’ve only had to reset by unplugging it once.
I’ll raise an issue on the other form and will give you guys a link to endorse it.