Multiple sub folders which I cannot delete

My Cloud OS 3 Personal & Network Attached Storage My Cloud
1

My Cloud has for unknown reasons created numerous sub folders of Public, Smartware and Timemachine. I am not able to delete these folders.

805×495 25.9 KB

Looking in the file explorer the numerous sub folders can be seen.
646×518 7.03 KB

I tried to delete the folders in Shares, when clicking the ‘minus share’ buttom it says updating but the share does not disappear.

???

2

Which My Cloud model do you have? Generally the single bay/single drive My Cloud models, the general subject of this subforum, do not support or have a Recycle Bin option in the Dashboard.

3

It is a My Cloud EX2 with firmware 2.11.157

4

Just noticed, that when I attempt to delete e.g. Smartware_10 the share is not deleted, instead a new share, in this case Smartware_33 is created.
Strange…

5

You may want to see the dedicated EX2 subforum where others more familiar with the EX2 may be able to assist, or search that subforum using the magnifying glass icon upper right to see if others have had similar issues and if there was a solution.

http://wdstagingsplit.staged-by-discourse.com/c/network-attached-storage/wd-my-cloud-ex2

1 Like
6

Thanks, will do. Were not aware that there was a dedicated forum for My Cloud EX2.