I purchased a 4tb Cloud Mirror in October of 2015. In the past month it has been going to sleep and will not wake, unless I unplug the power cord and reconnect. The Firmware is updated, the IP is Static and there have been no changes to the settings. I have WD Discovery installed as well as WD Quick View. It is connected to a Router with 4 computers attached. There is no loss of connection for the other computers. I have searched the internet for a solution and have not found an adequate solution. The only thing that has changed has been the recent Firmware update. Thank you for any suggestions.
Hello there,
Have you tried doing a system only restore on the unit to see if this helps with the issue ? Here is a link that might help with the process:
http://support.wdc.com/KnowledgeBase/answer.aspx?ID=10433&lang=en
