I have used my MYCLOUD EX4 for backups and notice they take a long time to complete, especially when they are large. I am testing the speed by copying a 1 TB file from my computer to the MyCloud. So far it has taken about 14 hours and it’s 78% complete. The copy throughput is between 4 and 20Mb/s. Both the computer and the MyCloud are hardwired to the router with GB/s speed.
A backup that I do to a USB attached drive takes 3 hours (about 800Gb) and it takes 24 hours when I do the same backup to the MyCloud.
The MyCloud is using red 4TB WD drives and is RAID5.
Is this normal? If not where should I look for the constraints?
Thanks
You may want to post in, or search in, the dedicated EX4 subforum were people more familiar with the EX4 unit may be able to assist. This subforum (My Cloud) is generally for the single bay My Cloud units.
http://wdstagingsplit.staged-by-discourse.com/c/network-attached-storage/wd-my-cloud-ex4
That said, double check to ensure you are actually transferring data over a Gigabit connection. Turn off the WiFi adapter if connected via Ethernet wire. Ensure the router actually supports Gigabit speeds. Try swapping out the existing Ethernet cables on the computer and My Cloud. Disconnect all other devices from the router except the My Cloud and the computer.
