Problem to update firmware

My Cloud OS 3 Personal & Network Attached Storage My Cloud
1

I’ve major problems with my wd cloud after its automatically installed firmware 21. I losing connection on my Mac, the system is instable. I’ve tried to instal update to firmware 22 but using web acces it’s hangs everytime. I’ve tried to update trough SSH and got a message like below:

SGMyCloud:~# /usr/local/sbin/updateFirmwareFromFile.sh /DataVolume/shares/Public/sq-040104-422-20150423.deb

updateFirmwareFromFile.sh:06/22/15 20:44:59:: ( /DataVolume/shares/Public/sq-040104-422-20150423.deb )

updateFirmwareFromFile.sh:06/22/15 20:44:59:upgrade start: /DataVolume/shares/Public/sq-040104-422-20150423.deb

updateFirmwareFromFile.sh:06/22/15 20:44:59:check_size=

updateFirmwareFromFile.sh:06/22/15 20:45:01:version_current=040103421

updateFirmwareFromFile.sh:06/22/15 20:45:01:version_newfile=040104422

updateFirmwareFromFile.sh:06/22/15 20:45:01:package_newfile=sq

updateFirmwareFromFile.sh:06/22/15 20:45:01:master_package_name=sq

updateFirmwareFromFile.sh:06/22/15 20:45:01:master_package_new=sq

updateFirmwareFromFile.sh:06/22/15 20:45:01:update_container=

[ok] Stopping periodic command scheduler: cron.

[ok] Stopping standby monitor: monitorio.

[ok] Stopping temperature monitor: monitorTemperature.

Stopping Twonky MediaServer … 

[ok] Stopping itunes server: forked-daapd.

[ok] Stopping wdphotodbmerger: wdphotodbmerger.

[ok] Stopping wdmcserver: wdmcserver.

[ok] Stopping Samba daemons: nmbd smbd.

Stopping Netatalk Daemons: afpd.

[ok] Stopping upnp nas device: upnpnasd.

[ok] Stopping wdnotifier: wdnotifier.

[ok] Stopping wdnotifier: wdnotifier.

[ok] Stopping NFS kernel daemon: mountd nfsd.

[ok] Unexporting directories for NFS kernel daemon…

[ok] Stopping NFS common utilities:.

Message from syslogd@SGMyCloud at Jun 22 13:46:11 …

 kernel:[  289.143722] Internal error: Oops: 17 [#1] SMP

Message from syslogd@SGMyCloud at Jun 22 13:46:11 …

 kernel:[  289.215446] Process mount (pid: 8880, stack limit = 0xce2902f0)

Message from syslogd@SGMyCloud at Jun 22 13:46:11 …

 kernel:[  289.221397] Stack: (0xce29fb14 to 0xce2a0000)

can anybody help me with that?

2

After the automatic firmware upgrade, did you try a Quick Restore? Firmware upgrades seem to confuse the MyCloud, and a quick restore often sorts this out.

You shouldn’t have to SSH in to upgrade the firmware…