Prompted for password when trying to access Public shares

I have a Mybooklive 3TB hard drive from WD hardwired directly to my laptop via Ethernet. My computer is connected to the internet via wifi. Earlier yesterday and months prior I had NO issues with this setup at all. Now, late last night and all day today I haven’t been able to access the device via Widows explorer at all. I can access the device UI via its IP address and change passwords, share access, etc… As of now I removed all passwords from every user and made every share public. Yet when I try to mount any share in widows explorer I’m constantly being prompted for a username and a password that simply doesn’t exist. It’s very annoying and frustrating. There’s no router or any other medium like that involved with this harddrive, it’s simply a direct connection between a computer and hard drive via an Ethernet cable.

UPDATE 7/3/2018 23:38

I FIXED IT!!!

I logged onto the device’s UI webpage, and simply changed the name of the harddrive from “MYBOOKLIVE” to something else.

I now have access to all of my files now via windows explorer including a network drive, however “MYBOOKLIVE” still shows up in the network tab.

See the dedicated subforum for the My Book Live. This forum (My Cloud) is for the single bay My Cloud which is a different device than the My Book Live.

http://wdstagingsplit.staged-by-discourse.com/c/personal-cloud-storage/my-book-live

Two suggestions. First is to reboot the Windows computer and see if the error clears. Second suggestion, access the Windows Credentials Manager and remove any entries for the My Book Live. And then reboot the computer and see if the issue persists. This is more likely a Windows problem than a My Book Live problem if one has made all Shares “Public”.

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