Hi, I recently changed router and had to reset pw so did that on the wd pro disk, something happened as two lights started flashing and now when I connect ( with cable or not) all my data is gone!!! desperate as i had all my photos from my trip there did not manage to back them up…please please please tell me there is a way to recover!
p.s using mac
Hi bunda,
You should try contacting WD’s Technical Support about this for live assistance and troubleshooting
To Contact WD for Technical Support
The link below will allow you to call support
Create a support case with our world-class service and support team.
