This remux keeps freezing my WD Streaming Player

WD Legacy Products WD TV Live Streaming
1

Hi all

I recently remuxed one of my blurays but playback freezes every 10 minutes or so. The remote control becomes unresponsive & I have to power cycle the player to get it working again.

I play my movies via a powered usb enclosure. I have no issues with any of my other remuxes (hundreds across different hard drives) except for a select few that have the same issue as this one).

I am using Firmware Ver. 2.01.86 (after rolling back to try and resolve the issue).

Here is the information from MediaInfo:

General
Unique ID : 299947588059983294947319848305906054402(0xE1A7CDDD5FAC311BED9D366081367502)
Complete name : E:\Movies\McFarland.USA.2015.BluRay.Remux.mkv
Format : Matroska
Format version : Version 4 / Version 2
File size : 30.1 GiB
Duration : 2h 9mn
Overall bit rate mode : Variable
Overall bit rate : 33.4 Mbps
Movie name : McFarland, USA
Encoded date : UTC 2015-05-17 18:37:17
Writing application : mkvmerge v7.5.0 (‘Glass Culture’) 64bit built on Jan 4 2015 18:51:27
Writing library : libebml v1.3.1 + libmatroska v1.4.2
DURATION : 02:04:13.280000000
NUMBER_OF_FRAMES : 3066
NUMBER_OF_BYTES : 49519840
_STATISTICS_WRITING_APP : mkvmerge v7.5.0 (‘Glass Culture’) 64bit built on Jan 4 2015 18:51:27
_STATISTICS_WRITING_DATE_UTC : 2015-05-17 18:37:17
_STATISTICS_TAGS : BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4.1
Format settings, CABAC : Yes
Format settings, ReFrames : 4 frames
Codec ID : V_MPEG4/ISO/AVC
Duration : 2h 9mn
Bit rate mode : Variable
Maximum bit rate : 32.0 Mbps
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 23.976 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Title : FraMeSToR MPEG-4 AVC Video / 29987 kbps / 1080p / 23.976 fps / 16:9 / High Profile 4.1
Language : English
Default : Yes
Forced : No
DURATION : 02:08:55.770000000
NUMBER_OF_FRAMES : 185473
NUMBER_OF_BYTES : 28632077510
_STATISTICS_WRITING_APP : mkvmerge v7.5.0 (‘Glass Culture’) 64bit built on Jan 4 2015 18:51:27
_STATISTICS_WRITING_DATE_UTC : 2015-05-17 18:37:17
_STATISTICS_TAGS : BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES

Audio
ID : 2
Format : DTS
Format/Info : Digital Theater Systems
Format profile : MA / Core
Mode : 16
Format settings, Endianness : Big
Codec ID : A_DTS
Duration : 2h 9mn
Bit rate mode : Variable
Bit rate : Unknown / 1 509 Kbps
Channel(s) : 6 channels
Channel positions : Front: L C R, Side: L R, LFE
Sampling rate : 48.0 KHz
Bit depth : 24 bits
Compression mode : Lossless / Lossy
Title : English DTS-HD MA 5.1 / 48 kHz / 3388 kbps / 24-bit
Language : English
Default : Yes
Forced : No
DURATION : 02:09:04.801000000
NUMBER_OF_FRAMES : 726075
NUMBER_OF_BYTES : 3276329632
_STATISTICS_WRITING_APP : mkvmerge v7.5.0 (‘Glass Culture’) 64bit built on Jan 4 2015 18:51:27
_STATISTICS_WRITING_DATE_UTC : 2015-05-17 18:37:17
_STATISTICS_TAGS : BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES

Text #1
ID : 3
Format : PGS
Codec ID : S_HDMV/PGS
Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs
Title : forced
Language : English
Default : Yes
Forced : Yes
DURATION : 02:04:42.517000000
NUMBER_OF_FRAMES : 3960
NUMBER_OF_BYTES : 59614883
_STATISTICS_WRITING_APP : mkvmerge v7.5.0 (‘Glass Culture’) 64bit built on Jan 4 2015 18:51:27
_STATISTICS_WRITING_DATE_UTC : 2015-05-17 18:37:17
_STATISTICS_TAGS : BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES

Text #2
ID : 4
Format : PGS
Codec ID : S_HDMV/PGS
Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs
Language : English
Default : No
Forced : No

Text #3
ID : 5
Format : PGS
Codec ID : S_HDMV/PGS
Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs
Title : SDH
Language : English
Default : No
Forced : No
DURATION : 02:01:35.746000000
NUMBER_OF_FRAMES : 3196
NUMBER_OF_BYTES : 48196106
_STATISTICS_WRITING_APP : mkvmerge v7.5.0 (‘Glass Culture’) 64bit built on Jan 4 2015 18:51:27
_STATISTICS_WRITING_DATE_UTC : 2015-05-17 18:37:17
_STATISTICS_TAGS : BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES

Text #4
ID : 6
Format : PGS
Codec ID : S_HDMV/PGS
Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs
Language : Spanish
Default : No
Forced : No
DURATION : 01:22:08.465000000
NUMBER_OF_FRAMES : 58
NUMBER_OF_BYTES : 829110
_STATISTICS_WRITING_APP : mkvmerge v7.5.0 (‘Glass Culture’) 64bit built on Jan 4 2015 18:51:27
_STATISTICS_WRITING_DATE_UTC : 2015-05-17 18:37:17
_STATISTICS_TAGS : BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES

Text #5
ID : 7
Format : PGS
Codec ID : S_HDMV/PGS
Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs
Language : Portuguese
Default : No
Forced : No
DURATION : 02:04:13.280000000
NUMBER_OF_FRAMES : 3034
NUMBER_OF_BYTES : 47661408
_STATISTICS_WRITING_APP : mkvmerge v7.5.0 (‘Glass Culture’) 64bit built on Jan 4 2015 18:51:27
_STATISTICS_WRITING_DATE_UTC : 2015-05-17 18:37:17
_STATISTICS_TAGS : BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES

Text #6
ID : 8
Format : PGS
Codec ID : S_HDMV/PGS
Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs
Language : Thai
Default : No
Forced : No
DURATION : 02:04:13.280000000
NUMBER_OF_FRAMES : 3066
NUMBER_OF_BYTES : 48418218
_STATISTICS_WRITING_APP : mkvmerge v7.5.0 (‘Glass Culture’) 64bit built on Jan 4 2015 18:51:27
_STATISTICS_WRITING_DATE_UTC : 2015-05-17 18:37:17
_STATISTICS_TAGS : BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES

Text #7
ID : 9
Format : PGS
Codec ID : S_HDMV/PGS
Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs
Language : Korean
Default : No
Forced : No
DURATION : 02:04:13.280000000
NUMBER_OF_FRAMES : 3084
NUMBER_OF_BYTES : 19972284
_STATISTICS_WRITING_APP : mkvmerge v7.5.0 (‘Glass Culture’) 64bit built on Jan 4 2015 18:51:27
_STATISTICS_WRITING_DATE_UTC : 2015-05-17 18:37:17
_STATISTICS_TAGS : BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES

Text #8
ID : 10
Format : PGS
Codec ID : S_HDMV/PGS
Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs
Language : Chinese
Default : No
Forced : No
DURATION : 02:04:13.280000000
NUMBER_OF_FRAMES : 3086
NUMBER_OF_BYTES : 42554013
_STATISTICS_WRITING_APP : mkvmerge v7.5.0 (‘Glass Culture’) 64bit built on Jan 4 2015 18:51:27
_STATISTICS_WRITING_DATE_UTC : 2015-05-17 18:37:17
_STATISTICS_TAGS : BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES

Text #9
ID : 11
Format : PGS
Codec ID : S_HDMV/PGS
Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs
Language : Chinese
Default : No
Forced : No
DURATION : 02:04:13.280000000
NUMBER_OF_FRAMES : 3086
NUMBER_OF_BYTES : 38580178
_STATISTICS_WRITING_APP : mkvmerge v7.5.0 (‘Glass Culture’) 64bit built on Jan 4 2015 18:51:27
_STATISTICS_WRITING_DATE_UTC : 2015-05-17 18:37:17
_STATISTICS_TAGS : BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES

Text #10
ID : 12
Format : PGS
Codec ID : S_HDMV/PGS
Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs
Language : Indonesian
Default : No
Forced : No
DURATION : 02:04:13.280000000
NUMBER_OF_FRAMES : 3086
NUMBER_OF_BYTES : 35622635
_STATISTICS_WRITING_APP : mkvmerge v7.5.0 (‘Glass Culture’) 64bit built on Jan 4 2015 18:51:27
_STATISTICS_WRITING_DATE_UTC : 2015-05-17 18:37:17
_STATISTICS_TAGS : BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES

Text #11
ID : 13
Format : PGS
Codec ID : S_HDMV/PGS
Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs
Language : Malay
Default : No
Forced : No
DURATION : 02:04:13.280000000
NUMBER_OF_FRAMES : 3064
NUMBER_OF_BYTES : 48487447
_STATISTICS_WRITING_APP : mkvmerge v7.5.0 (‘Glass Culture’) 64bit built on Jan 4 2015 18:51:27
_STATISTICS_WRITING_DATE_UTC : 2015-05-17 18:37:17
_STATISTICS_TAGS : BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES

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02:02:03.774 : en:Chapter 25
02:04:34.508 : en:Chapter 26

2

I have since muxed the mkv using MKVMerge (enabling zlib compression of the subtitles) & it is now playing fine without freezing the player.

The subtitles also now display (no doubt due to enabling zlib compression of the subtitles).

However lots of my other remuxes do not have zlib compression of the subtitles. They do not display the subtitles but do not cause the player to freeze/crash either.

Any ideas of what is wrong with the original mkv remux to cause it to freeze/crash my SMP player?

3

masty wrote:

Hi all

 

I recently remuxed one of my blurays 

“one of my blurays”?   Looks like a torrent to me…

4

Not entirely sure what that means but I think you are suggesting that I downloaded the film? As I said I remuxed the bluray, not sure why you think otherwise…

Are you able to help or is your help limited to making accusations?

5

masty wrote:

…is your help limited to making accusations?

Wow… no need to get all defensive…  I’m just stating that since it’s a torrent, you really have no idea what you’re getting.  Happens all the time with torrent garbage.  That’s where the “You get what you pay for” adage comes in…

It’s an obvious torrent download…  That is, unless you’re in the habbit of adding torrent names to your media just for funsies…   :laughing:

6

masty wrote:

Not entirely sure what that means but I think you are suggesting that I downloaded the film?

The mediainfo output clearly shows the name of a Torrent Release Group (as Tony pointed out)  :wink:

Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Title                                    : FraMeSToR MPEG-4 AVC Video / 29987 kbps / 1080p / 23.976 fps / 16:9 / High Profile 4.1
Language                                 : English
Default                                  : Yes
Forced                                   : No