Hi I’m not very technical and hopefully this is a simple fix.
I have a WD Cloud connected to my broadband router (Virgin Media) and my MAC connected to to it through the web. I download videos onto the WD cloud that I can watch on the tv. It’s been working fine and then just stopped. When I go onto the tv it can see the WD box but when I click to enter it it can’t get in- I get no messages back.
I have the latest WD software and I can access WD to see the config etc.
Any ideas as to what is wrong?